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Commercial Case Study

The Situation

Cushman & Wakefield | Thalhimer manages over 20 million square feet of business in the mid-Atlantic and one of their primary focal points is preserving property values and creating a safe environment for the owner’s employees and assets.

Positive communication between property owners, property management staff, and vendors on the property proves to be a fundamental recipe to success in quickly changing environments.

Likewise, record keeping of past inspection reports and timely delivery of current inspection reports are paramount for building owners and property managers alike, as well as working within defined budgets to control and forecast costs at all levels.

The Solution

Fire & Life Safety America has been partnering with property managers for many years on properly maintaining their facilities’ life and fire safety systems.

When Joell Driver, a local property manager in Richmond, VA took over a new portfolio for Cushman & Wakefield|Thalhimer, a Fire & Life Safety America representative quickly met her onsite to evaluate the facilities’ life safety needs. Joell writes regarding the experience and services provided:

Since that day [initial walkthrough] the relationship between your service techs and my office have become very strong; I have not had to worry about if the inspections are done on time…You [FLSA] have become a big asset to my owners as well as to the occupants of my properties.

Our staff at FLSA continues to develop our relationships with our customers by quickly meeting with key staff after every inspection to review any deficiencies or tenant’s requests for future inspections.

The Value

  • Complete inventory of facility life and fire safety devices using Building Reports which allows property managers to review and manage all of their inspection reports online using one login address
  • Consistent review and plan of action for all deficiencies
  • Tenant build-out service work for quickly changing environments
  • FLSA is one point of contact for all life safety inspections

FLSA partners with Building Reports using online software that systematically provides consistent inspection report formatting, cites NFPA codes for deficiencies, and helps meet our sustainability and energy focus.